Terms of service
OVERVIEW
Welcome to Oranland Dog Kennel.
Throughout this website, the terms “we”, “us”, and “our” refer to Oranland Dog Kennel.
Oranland Dog Kennel operates this online store and website, including all related information, content, products, and services (collectively, the “Services”), to provide customers with access to our products and related information.
Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services online. Shopify is responsible only for providing the technical platform and does not control or operate our business.
By accessing, browsing, or using any part of the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not access or use our Services.
Please read these Terms carefully, as they explain your rights and responsibilities when using our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or province of residence, or that you have consent to allow any minor dependents to use the Services under your supervision.
To place an order or access certain features, you may be required to provide information such as your name, email address, billing address, shipping address, and payment details. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. Accounts may not be transferred or shared without our permission.
SECTION 2 – PRODUCT INFORMATION
We strive to present accurate descriptions, images, and information for all products listed on our website. However, actual product appearance (including color or finish) may vary slightly due to screen settings, lighting, or manufacturing variations.
Product descriptions, specifications, and availability are subject to change without prior notice. We do not guarantee that every product will meet individual expectations, but we do ensure products are described truthfully and consistently with their intended use.
We reserve the right to limit quantities or discontinue products at any time.
SECTION 3 – ORDERS AND ACCEPTANCE
Placing an order on our website constitutes an offer to purchase. All orders are subject to acceptance by Oranland Dog Kennel.
An order is considered accepted only after payment is successfully processed and order confirmation is issued. We reserve the right to refuse or cancel any order if necessary, including in cases of pricing errors, inventory limitations, or suspected fraudulent activity.
If an order is modified or canceled, we will attempt to notify you using the contact information provided at checkout.
All returns and exchanges are governed by our Refund Policy, which is available on our website.
Products are intended for personal or household use only and not for resale unless explicitly agreed in writing.
SECTION 4 – PRICING AND PAYMENTS
All prices are displayed in the applicable currency and are subject to change without notice. The price charged will be the price shown at checkout at the time the order is placed.
Prices do not include applicable taxes, shipping fees, customs duties, or import charges unless clearly stated.
You agree to provide valid and authorized payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees.
SECTION 5 – SHIPPING AND DELIVERY
Shipping times provided on our website are estimates only and are not guaranteed. Delays may occur due to factors outside our control, such as carrier issues, weather, or customs processing.
Risk of loss and ownership of products pass to you once the order is handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including text, images, videos, graphics, logos, and designs, is the property of Oranland Dog Kennel or its licensors and is protected by applicable intellectual property laws.
Content may be used for personal, non-commercial purposes only. Any other use requires prior written permission.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
Our Services may include links or access to third-party tools or websites. These are provided for convenience only. We do not control or endorse third-party content and are not responsible for their practices.
Your use of third-party services is at your own discretion and subject to their respective terms and policies.
SECTION 8 – SHOPIFY PLATFORM NOTICE
Our store is powered by Shopify. Shopify provides the technical infrastructure but is not responsible for product quality, fulfillment, customer service, or transactions between you and Oranland Dog Kennel.
Any purchase made through this website is a transaction directly with Oranland Dog Kennel.
SECTION 9 – PRIVACY
Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. Information may be processed in different countries to enable service delivery.
SECTION 10 – FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by us to improve our Services. You confirm that your feedback is accurate and does not infringe on third-party rights.
SECTION 11 – ERRORS AND CORRECTIONS
We reserve the right to correct errors, inaccuracies, or omissions related to product information, pricing, or availability at any time.
SECTION 12 – PROHIBITED USE
You agree not to use the Services for unlawful purposes, misleading activities, infringement of intellectual property, or any activity that could harm other users or the operation of the website.
SECTION 13 – TERMINATION
We may suspend or terminate access to the Services if these Terms are violated. Obligations incurred prior to termination will remain in effect.
SECTION 14 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as available” and “as described.” We do not make guarantees beyond what is explicitly stated on the product pages or required by applicable law.
Nothing in these Terms affects your statutory consumer rights.
SECTION 15 – LIMITATION OF LIABILITY
To the extent permitted by law, Oranland Dog Kennel shall not be liable for indirect or consequential damages arising from use of the Services or products purchased.
SECTION 16 – GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction where Oranland Dog Kennel operates.
SECTION 17 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 18 – CONTACT
If you have any questions regarding these Terms, please contact us at:
📩 info@oranlandpet.com
